Sustainability Report

Why We Exist


“Our mission is to serve as a model company, which operates profitably and provides a good return to our investors, by providing Members in emerging and developing markets with exciting, high quality merchandise sourced from around the world and valuable services at compelling prices. We prioritize the well-being and safety of our Members and employees. We provide good jobs, fair wages and benefits, and the opportunity for growth. We strive to treat our suppliers right and empower them when we can. We conduct ourselves in a socially responsible manner and respect the environment and the laws of all the countries in which we operate.”


Who We Are


We seek to set the standard for our peers in terms of our ESG performance and to serve as a change agent, driving transformative progress in how companies in the region address environmental, social, and governance issues. We drive Membership value through a carefully curated selection of merchandise that is sourced both globally and locally and leverages the strength of our supply chain and purchasing power.

Our mission, to provide all Members an outstanding shopping experience with high-quality, exciting merchandise and services at the lowest possible prices.

Our vision, to be the most trusted source for high-quality merchandise and services in the markets we serve.


Our Values


  • Integrity, always do the right thing.

  • Respect, treat co-workers, suppliers, and Members the way you want to be treated.

  • Passion, value all aspects of our work while putting Members first.

  • Continuous Improvement, make things better every day.

  • Accountability, deliver on commitments you make to your team and the company.

  • Community, support and improve the communities we serve.

What We Believe

 

Our sustainability strategy is based on four main pillars, and the material topics identified by our stakeholders are presented therein. In addition to these material topics, the strategy reflects the findings of research on sustainability trends in the food and beverage retail sector at a regional and international level, as well as benchmarking against our regional and international industry peers. Our sustainability strategy is still being developed, and we look forward to sharing more about it in the future.